Effective Date: October 5, 2025 | Last Updated: October 5, 2025

1. Introduction

Welcome to NeonNX, a digital marketing and technology brand operated by ACEPHTOR TECHNOLOGY LLP (LLPIN: ACN-7930), a Limited Liability Partnership registered under the Ministry of Corporate Affairs, Government of India. Our registered office is located at C/o Amar Nath Singh, Kautilya Nagar, L.B.S. Nagar, Patna, Phulwari, Bihar – 800023, India.

This Privacy Policy explains how NeonNX collects, uses, stores, and protects information about you when you visit our website (https://neonnx.com), engage with our services, or otherwise interact with us. By accessing or using our services, you agree to the terms described in this Privacy Policy.

If you have any questions or concerns about this policy, please contact us at the details provided in Section 12.

2. Information We Collect

We collect information to provide and improve our services. The categories of information we may collect include:

2.1 Information You Provide Directly

Full name, email address, phone number, and company name when you fill out inquiry or contact forms.
Project briefs, requirements, and files submitted to us for service delivery.
Billing and payment details when you engage our paid services.
Feedback, testimonials, or correspondence sent to us via email or other channels.

2.2 Information Collected Automatically

IP address, browser type, operating system, and device information.
Pages visited, time spent on pages, referring URLs, and click patterns.
Cookies, web beacons, and similar tracking technologies (see Section 7).

2.3 Information from Third Parties

Data from social media platforms if you interact with our social media profiles or connect your accounts.
Analytics data from tools such as Google Analytics to understand website usage.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and improve our services, including Social Media Marketing, Website Development, Digital Consultancy, Email Marketing, and Online Presence Analysis.
To communicate with you regarding your inquiries, projects, proposals, and service updates.
To send marketing communications, newsletters, and promotional content where you have given consent.
To process payments and manage billing for contracted services.
To analyse website traffic and user behaviour in order to improve user experience.
To comply with applicable legal obligations under Indian law.
To detect, prevent, or address fraud, security issues, and technical problems.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent – where you have expressly agreed to the processing of your data (e.g., subscribing to our newsletter).
Contractual Necessity – where processing is necessary to fulfil our obligations to you under a service agreement.
Legitimate Interests – where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
Legal Obligation – where we are required to process data to comply with applicable Indian laws and regulations, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website and delivering our services (e.g., hosting providers, payment processors, analytics platforms), subject to strict confidentiality obligations.
Business Partners: Where you have engaged us for a project that involves collaboration with a third party, and you have been informed of such sharing.
Legal Requirements: Where disclosure is required by law, court order, or government authority under applicable Indian law.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the successor entity.

All third parties with whom we share data are required to maintain appropriate security measures and may only use your data for the specified purpose.

6. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

Client project data is retained for a minimum of 3 years after project completion for compliance and audit purposes.
Contact and inquiry data is retained for 12 months from the date of last interaction, unless a business relationship is established.
Marketing communication preferences and opt-out records are retained indefinitely to honour your preferences.

Upon the expiry of the retention period, your data will be securely deleted or anonymised.

7. Cookies and Tracking Technologies

Our website (https://neonnx.com) uses cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. The types of cookies we use include:

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Used to collect anonymous information about how visitors use the site (e.g., Google Analytics).
Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our campaigns, only with your consent.

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. For more information, please refer to our Cookie Policy available on our website.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

Secure Socket Layer (SSL) encryption for data transmitted via our website.
Access controls and authentication measures to restrict internal access to personal data.
Regular security assessments and vulnerability testing.
Secure data storage with reputable hosting providers.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Your Rights

Subject to applicable Indian law, you have the following rights with respect to your personal data:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Correction: You may request that we correct inaccurate or incomplete data.
Right to Deletion: You may request deletion of your personal data, subject to any legal retention requirements.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Right to Opt-Out: You may opt out of receiving marketing communications at any time by clicking the ‘unsubscribe’ link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details in Section 12. We will respond to all requests within 30 business days.

10. Third-Party Links

Our website may contain links to third-party websites, including our design inspiration site at http://nsappsstudio.com/ and links within client projects. This Privacy Policy does not apply to those external websites. We encourage you to review the privacy policies of any third-party sites you visit. We accept no responsibility or liability for their privacy practices.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal data from a person under 18, we will take immediate steps to delete such information. If you believe we may have collected data from a minor, please contact us immediately.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us at:

ACEPHTOR TECHNOLOGY LLP

Trading as: NeonNX

LLPIN: ACN-7930

Registered Address: Kautilya Nagar, L.B.S. Nagar, Patna, Phulwari, Bihar – 800023, India

Website: https://neonnx.com info@neonnx.com

Registrar of Companies: RoC-Patna

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised ‘Last Updated’ date. We encourage you to review this policy periodically. Where changes are material, we will notify you via email or a prominent notice on our website. Continued use of our services after such changes constitutes your acceptance of the updated policy.