Effective Date: October 08, 2024
1. Overview NeonnX strives to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds will be provided. By purchasing our services, you agree to this Refund Policy.
2. Eligibility for Refunds
- Services Not Delivered as Promised: If the services you received do not match the description or fail to meet the agreed-upon standards, you may be eligible for a refund.
- Refund Request Period: Requests for refunds must be made within 30 days of the service date. After this period, no refunds will be issued.
3. Process for Requesting a Refund
- Contact Us: To request a refund, please contact us at info@neonnx.com with your order details and a detailed explanation of the reason for your refund request.
- Review and Approval: We will review your request and notify you of the approval or rejection of your refund within 7 business days.
4. Refund Method If your refund request is approved, we will process the refund to your original payment method within 14 business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.
5. Non-Refundable Services Certain services may be non-refundable. These will be clearly indicated at the time of purchase. Examples include, but are not limited to, custom marketing strategies and one-time consultations.
6. Changes to This Refund Policy We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Refund Policy.
7. Contact Us If you have any questions about this Refund Policy, please contact us at:
- Email: info@neonnx.com
- Phone: +91 7009548243
- Address: 9th Floor – Biscomaun Tower, Patna